Privacy Policy

Privacy Policy
Last updated: August 15, 2025

HaveAir LLC (“we”, “us”, or “our”) operates the website https://haveaircustoms.com/ (the “Site”). This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from the Site.


Information We Collect

When you visit or interact with our Site, we may collect the following types of information:

Type of Information Description
Personal Information Name, email address, phone number, shipping address, and billing address provided during checkout or through contact forms.
Payment Information Payment details (such as credit or debit card information) that you provide at checkout. We do not store full credit card numbers. All payment information is securely processed by third-party payment providers (e.g., Shopify Payments, PayPal).
Account & Order Information Purchase history, order details, and account preferences.
Usage Information Information about your interaction with the Site, such as pages viewed, search terms, IP address, browser type, and device information. This is collected via cookies and other tracking tools through Shopify and Google Analytics.

How We Collect Information

We collect information in the following ways:

  • When you place an order through our checkout forms

  • When you sign up for our newsletter

  • When you contact us using the contact form

  • Automatically through cookies, web beacons, or similar technologies via Shopify and Google Analytics

  • Through any other standard Shopify site features


How We Use Your Information

We use the information we collect for the following purposes:

  • To process and ship orders

  • To communicate with you regarding your order or customer service inquiries

  • To send promotional emails or newsletters (if you have opted in)

  • To improve, analyze, and optimize the Site’s performance and user experience

  • To detect and prevent fraud or security incidents

  • To comply with legal or regulatory requirements


Sharing of Information

We may share your information with the following third parties, strictly for the purposes described in this Policy:

Third Party Purpose
Shopify E-commerce platform, site hosting, and order processing
Google Analytics Site analytics and usage tracking
Mailchimp Email marketing (newsletter delivery)
Payment Processors (Shopify Payments, PayPal, etc.) Secure payment processing

We do not sell or rent your personal information to third parties.


Cookies and Tracking Technologies

Our Site uses cookies and similar technologies (via Shopify and Google Analytics) to:

  • Store your preferences

  • Enable basic site functionality (e.g. cart contents)

  • Analyze site usage and improve performance

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Please note that some parts of the Site may not function properly without cookies.


Data Retention

We retain order and account information as long as necessary to fulfill the purposes outlined in this Policy, unless otherwise required by law.


Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or update personal information we hold about you

  • Request deletion of your personal information

  • Opt-out of marketing communications (by clicking “unsubscribe” in our emails)

To exercise any of these rights, please contact us at support@haveaircustoms.com.


Security

We take reasonable measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date at the top of this page. We encourage you to review this Policy periodically for any changes.


Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@haveaircustoms.com

Customer Reviews

Based on 426 reviews
94%
(399)
4%
(18)
1%
(3)
0%
(1)
1%
(5)
G
Gabriela S.

Excellent conditions!

J
Jim

Item received as described

A
Amazon Customer

As advertised

T
Todd F.

"Item as described, fast shipping."

J
Jean A.

Thank You